Privacy Policy
Rachel Mazza (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Data Controller
This website is operated by:
LUMARA GROUP LLC
Registered in Wyoming, United States
Contact: info@rachelmazza.store
If you are located in the European Union or United Kingdom, we process your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following categories of personal data:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via payment providers)
- Order history
- IP address
- Device and browser information
We collect information when you:
- Place an order
- Subscribe to our newsletter
- Contact customer service
- Browse our website
3. How We Use Your Information
Your information may be used to:
- Process and fulfil your order
- Communicate with you about your order
- Provide customer support
- Improve website performance
- Send marketing communications (if you have opted in)
- Prevent fraud and ensure security
We process personal data on the following legal bases:
- Performance of a contract (order fulfilment)
- Legal obligations
- Legitimate interests
- Consent (for marketing communications)
4. Payment Security
Payments are processed securely via third-party payment providers.
Rachel Mazza does not store full credit card details.
5. Marketing Communications
If you subscribe to our newsletter, you may receive updates about collections and releases.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Data Sharing
We share personal data only when necessary, including with:
- Payment processors
- Shipping carriers
- IT and hosting providers
- Email marketing platforms
All third parties are required to handle data in accordance with applicable data protection laws.
We do not sell personal data.
7. International Data Transfers
As a company registered in the United States, your data may be processed outside your country of residence.
Where required, appropriate safeguards are implemented to ensure data protection compliance.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfil contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
9. Your Rights (EU & UK Residents)
If you reside in the EU or UK, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise these rights, contact: info@rachelmazza.store
10. What Are Cookies?
Cookies are small data files stored on your device when you visit a website.
They help us improve functionality and user experience.
11. Types of Cookies We Use
Essential Cookies
Required for website functionality (checkout, login, cart).
Analytics Cookies
Used to understand website traffic and improve performance.
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness.
12.Managing Cookies
You can manage cookie preferences through your browser settings or via our cookie banner.
Disabling certain cookies may affect website functionality.
13.Updates
This Privacy & Cookie Policy may be updated from time to time.
The latest version will always be available on this page.